Last updated 21 October 2026
This page explains where we deliver, the delivery options we offer, how your order arrives and what to do if something goes wrong. The delivery options, charges and timescales for your own order are shown at checkout before you pay.
Our products are supplied by our supplier, a UK office furniture distributor, and delivered direct to you from its UK warehouse by our supplier or its couriers. Installation is carried out by our supplier's own installation teams. We pass your delivery details to them so they can deliver your order. Our Privacy Policy explains this.
We deliver to addresses in the United Kingdom and the Isle of Man:
We do not deliver to the Channel Islands (Jersey and Guernsey), or to any other address outside the United Kingdom.
The checkout works out your delivery area from your postcode. The options available depend on your area and the products in your basket, and some products, such as security safes, can only be delivered to the UK mainland. If an option is not offered at checkout for your address, it is not available for that order. If we cannot deliver to your address, we will tell you and refund you in full.
Delivery charges depend on the products in your basket and your delivery address. They are shown at checkout before you pay, and VAT is added to them at the standard rate.
On the UK mainland:
Deliveries to Northern Ireland, the Scottish Highlands and islands, the Isles of Scilly, the Isle of Man and the Isle of Wight have their own charges and timescales, explained below.
Prices on our website can be shown with or without VAT. The checkout always shows the VAT and the total you will pay, including delivery.
Stocked items are usually delivered within 3 to 5 working days.
Next working day delivery is available on many stocked chairs, furniture and accessories. Order by 5pm on a working day. It is charged per item, and chairs in larger packaging cost more. It is not available on made-to-order items. Where it is offered, you can choose it at checkout, and the charge is shown there.
Chairs can be delivered built and ready to use straight from the box, either within 5 working days or on the next working day. Upholstered chairs that are made to order are delivered pre-built within 15 working days. Where this service is available, the option and its charge are shown at checkout.
Installation is available on selected products, including chairs, desks, desk screens, wooden bookcases and cupboards, and other furniture. Desk installation is charged per user position. Stocked items are usually installed within 10 working days. Upholstered items are usually installed within 15 working days, and made-to-order screens and coloured steel storage within 30 working days.
Installation is not offered for some products, including stacking chairs and accessories. Installation for design soft seating, wall and ceiling mounted acoustic products, furniture with cut-outs for power or cables, visual communications products and security safes is quoted on request. Please contact us for a quote.
Adding pre-build or installation to an order can add to the delivery time. Any extra time is shown at checkout.
Some products, such as upholstered seating in a fabric you choose, acoustic screens and coloured steel storage, are made to order and take longer to arrive than stocked items. On the UK mainland they are usually delivered within 10 to 20 working days, depending on the product. Delivery is free on orders of £30 or more excluding VAT, with the same small-order charge below that.
The lead time for your order is shown at checkout, and that lead time is the delivery period we agree with you.
Installation prices and timescales assume:
Please check that the details you give us are correct, including the floor level, the delivery location and whether there is a goods lift. If the details are wrong and this causes a delay or a return visit, additional charges may apply.
For large orders, bespoke installations or a complete office project, please contact us before you order. Our sister business, Victory Commercial Interiors, offers office design, fit-out, refurbishment, space planning and move management.
If you need to change your order, delivery date or installation date, contact us as early as you can and we will do our best to help. Changes made after a booking has been confirmed may affect lead times or charges.
You will receive an email when your order is dispatched, with tracking details where available. Do not worry if this does not arrive straight away. If anything looks wrong, email sales@officefurniture247.co.uk.
We aim to deliver within the timescale shown at checkout.
If you are a consumer, and unless we have agreed a longer period with you, such as the lead time for a made-to-order item, we will deliver within 30 days of accepting your order. If we do not, you may treat the contract as at an end and we will refund you in full.
We are not responsible for delays caused by events outside our reasonable control, but we will contact you as soon as possible to let you know and agree what happens next.
Please check your delivery when it arrives. If anything is damaged or missing, email sales@officefurniture247.co.uk within 7 days of delivery, with your order number and photographs of the item and its packaging. If an item is damaged in transit, we will put it right at no cost to you.
If you are a consumer, telling us later than 7 days does not affect your legal rights. Our Returns and Refunds Policy explains your rights, and our Terms and Conditions apply to every order.
Victory Commercial Interiors Ltd, trading as Office Furniture 24/7
You can also reach us through our contact page.
